SOME ANSWERS TO YOUR QUESTIONS
Subscribe & save!
Opt for a subscription and save 1.00 CHF on each bag ordered!
Subscriptions are automatically renewed according to your selected delivery frequency and the coffee will be automatically shipped & delivered after each successful renewal, without the need to place a new order by yourself!
Sure!
Unless your coffee has already been shipped, you can modify, pause or cancel your subscription anytime directly in your customer portal or through the magic link you receive in the mail sent to you once you place an initial subscription order.
As a Swiss business, BIRCHBACH believes in the reliability & punctuality of the Swiss Post Service.
Free shipping within Zurich-City.
Free shipping within Switzerland from 75.00 CHF.
All national shipments are shipped as ECONOMY (7.00 CHF) with real-time tracking and will be delivered within 2 working days (Monday-Friday).
All international shipments are shipped as PRIORITY PLUS
(25.00 CHF Europe, 32.00 CHF worldwide) * with real-time tracking and will be delivered within 3-5 working days (Monday-Friday).
*List of countries with consignment tracking for export
Usually things go smoothly, but in case something should go wrong… remember: there are no problems, only solutions! Don’t hesitate to get in touch with BIRCHBACH at hello@birchbach.coffee for any question or issue.
Of course!
Just relax and enjoy the moment! BIRCHBACH coffees can always be brewed using your preferred brew device.
BIRCHBACH coffees have a light to medium roast profile which stays on its own and which is suitable for most brew methods.
That said, BIRCHBACH feels to advise you, letting you know if a coffee is “ideal to enjoy” as espresso or filter. Take a look at the description of each!
In order to enjoy your coffee at its best, BIRCHBACH feels to advise you to only order the amount of coffee you can usually enjoy within one month.
If you are not interested in wholesale orders, 200 g / 7 oz of fresh coffee regularly is definetly preferable than a lot of coffee at once.
BIRCHBACH coffees are sold as whole beans to better preserve their freshness and make sure you get the best result out of them when you brew them.
Do you know that while grinding your coffee you are also starting to lose volatile aroma compounds? Almost 60% of these get lost during the fist 15 minutes! If you wait even longer, your ground coffee will also start to oxidize!
The shorter the time between grinding and brewing, the better the result in your cup will be.
Nowadays you can find a lot of different home and professional grinders on the market, for all kinds of budgets. Usually, the more you invest in it, the longer it will last and the better the result in your cup will be. It’s up to you!
Sure! Check the WHOLESALE page.